New Dept of Revenue / Child Support Enforcement Policy
About 2 weeks ago the Dept. of Revenue / Child Support Enforcement people have implemented a new rule that you can no longer obtain any information about your case via the internet (www.marioncountyclerk.org) or by calling the court house if they are or have ever been involved in your case.
I can't tell you what an inconvenience it is to me and I bet I'm not the only ticked off single mother here in Ocala / Marion County.
My ex-husband hasn't paid the child support he owes since April 2009, he also stopped paying his 1/2 of the kids health insurance, which comes out of my paycheck automatically each week in October 2009 - so I'm struggling to keep afloat already and I don't have an attorney - no money for that.
Now, thanks to the DOR / CSE I have to either be late for work or take my entire lunch and then some to go find out what they are doing with my case. So missed time at work, additional gas to drive over to the court house and the CSE office and still no results from them.
What kind of idiot thought this was a good idea - must have been a man!!
Is anyone else here having the same issues?
Cindy
Tags: child, dept, enforcement, of, revenue, support
Views: 477
Replies to This Discussion
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Permalink Reply by Shannon on -
I actually feel your frustration here. I like to be able to check with Marion County Clerk of Courts to see what is going on but now I can''t. I really think the Child Support Enforcement is a waiste of time. There are so many deadbeat parents these days, they can't possible keep up with each and every one of them. This is the only way I was able to find out any information about my child's father :(
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Permalink Reply by mommyof3 on -
I do not have this problem but my case is still in Pinellas County. Probably the same rules apply though. I think it is because of a privacy concern? My ex owns a half a million dollar home, married, another piece of property and can only afford $240 a month! I asked two years ago for an increase and they told me I would be in court in less than two years. Well nothing has happened. It is a total joke!
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Permalink Reply by Grandma on
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Lavelle Hamilton said:I do not have this problem but my case is still in Pinellas County. Probably the same rules apply though. I think it is because of a privacy concern? My ex owns a half a million dollar home, married, another piece of property and can only afford $240 a month! I asked two years ago for an increase and they told me I would be in court in less than two years. Well nothing has happened. It is a total joke!
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Permalink Reply by Grandma on
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The new rule.. If you can supply your ssn you will get any info you need.
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Permalink Reply by Shannon on
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Well get this, my child's father went to jail for two months due to back child support on my child and another child. When he was arrested his bond was like $4000. Well, slowly over the time he was there his bond went all the way down to like $300 to $400. Now how can that be? Not like I would have gotten any money anyways but just the point of it all. They allow them to get away with so much! I guess this is the only reason I have one child.It really does make you want to scream!
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Permalink Reply by melissa maeweathers on
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I do not get my payments on time. One year ago my ex husband was 5000.00 behind but was making payments pretty regular but the payments started slowing down and coming maybe every 3 weeks instead of every week so I called maybe like a month ago to ask why and I was told that my payments were over paid and I was getting them on time and that my ex husband was 300.00 over paid since I talked to them a month ago I've got one 51.00 payment and this isn't even what my payment amount is so if they have his money on hold I should get my full payment and on time. I don't understand this and they can't give me an explaination and now I can't even get through to a live person. I think something is going on with the money.
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Permalink Reply by mommyof3 on
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It is so aggravating. I went through the same thing in the beginning with them saying he overpaid. I have a court order saying he has to pay $248 per month and yet if he pays more, then he overpays. This system is so messed up. I call and either get disconnected or wait an hour to talk to a customer service person that has no idea what is going on. They even told me they do not worry about cases like mine because he pays every month. He pays the end of the month for that month and they do not care. He is given grace periods like an electric bill.
melissa maeweathers said:I do not get my payments on time. One year ago my ex husband was 5000.00 behind but was making payments pretty regular but the payments started slowing down and coming maybe every 3 weeks instead of every week so I called maybe like a month ago to ask why and I was told that my payments were over paid and I was getting them on time and that my ex husband was 300.00 over paid since I talked to them a month ago I've got one 51.00 payment and this isn't even what my payment amount is so if they have his money on hold I should get my full payment and on time. I don't understand this and they can't give me an explaination and now I can't even get through to a live person. I think something is going on with the money.
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Permalink Reply by Cindy Spencer on
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This will be around my 15th time going to court for contempt on him. He lies so much it's crazy. He plays buddy-buddy to all the guys in the courtroom and then flirts with all the girls (probably b/c he's looking for wife #5 to make more kids with - I guess 8 kids is not enough). I should have ran away from him. The very first time I met his crazy mother, she told me that I would be fine as long as I didn't get "fixed". She was right.
Legal aid in the court house?? Was that in Marion County? I know there is a Withlachoochee (not sure on the spelling) Legal Aid in Ocala on Hwy 200 - that goes by income. If you don't have the money for an attorney you should go check them out.
Your right. Everytime I call CSE it's a 30 minute project. First getting through their phone tree, then actually talking to a live person takes forever and they don't know what's going on. The worst part is our tax payer money pays for these people and program but it seems like they are only helping out the people who are not paying us!! Ugh!!
Thanks for all your comments. Let me know about the Legal Aid in the court house please and I'll go check it out this week and let you know if it's true or not.
Have a wonderful Sunday all,
Cindy :)
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Permalink Reply by Patricia Tillis Caldwell on
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Wow what a HUGE pain in the rear. I CAN'T STAND automated telephone systems and waiting for someone to get on the phone drives me batty. I wonder why they changed the system like this.
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Permalink Reply by 2girlsmom on
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My case goes through Palm Beach County so I can go online whatever to check case status. However, you have never called the courthouse down there to find out anything unless something has been filed the courthouse isn't going to know what CSE is doing. I too get aggrivated with the automated phone system but really have to use it and have figured out how to get past all the yapping just memorixe the selection you need to hit then you dont have to listen everytime you call. Or just call the Dept of Revenue directly they are the ones that disperse NOT CSE. If you go to www.myfloridacounty.com/services/child_support that will show you the last first deposits/transactions on your account.
I have only had a few experinces with the Marion County CSE office and found them to be rather uniformed as to what is going on. The plus side is that they are quick to get in and out of . Palm Beach county is an all day affair there is only one office for the whole county but they are more on top of your case and what is going on. That might be because they have such a large case load compared to here that they have to be on the ball (the DCF office down there is alot better also the on here screws soemthing up evertime I go in there).
CSE is not manadatory unless you are getting some form of help from DCF IE medicaid, foodstamps, etc. So if any of you are not getting those services try legal aid or get an attorney if you can aford it.
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Permalink Reply by Cyndi Shrader on -
To be honest legal aid is awful to try to get into. First you have to call an intake specialist ( go online to www. cfls.org and find the # for your county) Then if you are lucky enough to get through, you have to meet the qualification requirements for their assistance. Truth be told my recommendation is to call around to the lawyers that specialize in your type of case and just ask if they have any pro- bono hours that they can use on your case. Good luck I hope it all works out for you.
Opinionated Mommy said:Does anyone know how legal aid works here? I cant afford a lawyer either, but right after I left the courtroom (after my support hearing) a woman approached me who said she worked for legal aid. She told me they were in the courthouse, and if I ever wanted to have someone look at my case to just call and make an appt. Now I cant find anything about them...was this lady a fake?
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Permalink Reply by Bonnie ann Mattheus on
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According to my attorney I CAN'T GET child support. I make nothing due to this amazing economy, and my (soon to be) ex husbands idea of me being a stay at home mom. It really hurt me now that we are separated. Friends are currently helping me with diapers, and food and a roof over our heads. And he's working but not paying anything, or helping. never even offered. So I'm massively in dept to so many people. And I don't know what to do. The court house sent me a letter for child support enforcement and my attorney told me to toss it. She doesn't even WANT to TRY getting child support and now I feel like she could careless about my case. I feel so helpless. Any suggestions?
**My attorney is AMI DELORENZO, I'd honestly never recommend her to anyone she has done NOTHING the whole YEAR going back and forth with my ex. I went from having 200.00 bi-weekly for child support, to nothing for the past 6 or so months. And of course the only agreement my ex will sign is no CS.... So now she's saying we need to just do it and get it over with. I seriously feel like something is wrong and don't know what to do.
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